Industry: NDIS
One of our clients is a large NDIS providers, supporting more than 4,000 participants across Australia. With a workforce of 500 allied health professionals, support workers, and coordinators, the organisation delivers services ranging from supported independent living and community participation to complex therapy and behaviour support. As demand for evidence-based, person‑centred care grew, the…
Privacy risk and inconsistent de-identification: Analysts and quality teams relied on ad‑hoc exports and manual redaction of case notes and documents, creating privacy risk, rework, and delays. There was no standard, validated way to de-identify free text, attachments, or semi‑structured data for…
QTX Group designed and delivered a privacy‑by‑design data platform on Microsoft Azure that automated de‑identification while preserving analytic utility. We established secure ingestion from source systems into Azure Data Lake via Azure Data Factory and event‑driven micro‑pipelines, standardised on…
Near‑perfect PII protection: 99.4% precision and 98.9% recall on PII detection across 2.3M validation records; zero reportable privacy incidents in the first 12 months post go‑live. Faster, safer access: Average turnaround for approved de‑identified datasets reduced from 10 business days to 6 hours…