Industry: Aged Care
The Whiddon Group manages the care of a diverse and growing resident population with varying clinical, behavioural, and well-being needs. While large volumes of clinical data were being captured across care systems — including observations, progress notes, incidents, and assessments — this information was largely retrospective and fragmented.
Whiddon faced challenges identifying early signs of resident deterioration due to manual review processes and fragmented data across multiple indicators, including falls, behaviours, mobility, nutrition, and engagement. The organisation needed a transparent, AI-supported approach that could provide…
QTX partnered with Whiddon to develop the Residents Health Index (RHI) Intervention Agent , an AI-assisted solution that brings together multiple indicators of resident wellbeing into a single, easy-to-understand view. Built on Microsoft Azure, the solution integrated data from clinical systems,…
The Residents Health Index Intervention Agent delivered tangible improvements in care delivery and decision support: Earlier identification of at-risk residents through AI-driven insights. Improved clinical visibility and prioritisation of resident care. Reduced manual analysis effort by…