Industry: Aged Care
The client is a leading Australian not-for-profit aged care provider delivering residential care, home care, and community services to thousands of older Australians. Committed to high-quality care and continuous improvement, the organisation leverages technology and data to enhance service delivery, workforce management, and operational performance. As the organisation grew, manual reporting…
The client relied on manual reporting processes and data spread across multiple systems, including AlayaCare, iChris, and Humanforce. This created significant reporting effort, increased the risk of errors, and limited visibility across workforce, financial, and operational performance. The…
QTX partnered with the client to deliver a modern, centralized data platform that unified data from AlayaCare, iChris, and Humanforce. Using Microsoft Fabric and OneLake, QTX automated data ingestion, established a governed data architecture, and replaced manual reporting with interactive Power BI…
The solution delivered significant operational and business benefits: 70% reduction in manual reporting effort through automation. Improved data accuracy and timeliness with a centralized OneLake platform providing trusted, real-time insights. Enhanced decision-making through interactive dashboards…