Industry: Aged Care
The client is a leading Australian aged care provider delivering in-home care and support services to older Australians. Focused on providing compassionate, high-quality care, the organisation leverages technology and innovation to improve service delivery, operational efficiency, and client outcomes. As demand for services continued to grow, the client sought to modernise its reporting…
The client's home care division relied on manual reporting processes and fragmented data sources, resulting in time-consuming report creation, inconsistent data, and limited visibility of key performance indicators (KPIs). Without real-time insights, leadership struggled to make proactive,…
QTX designed and implemented a Power BI reporting solution to automate KPI tracking and improve operational visibility. The project included: Discovery workshops to define eight critical business KPIs. Integration and modelling of data from multiple source systems. Interactive Power BI dashboards…
The new reporting platform delivered significant operational improvements: 85% reduction in reporting time through automation. Improved data accuracy and consistency across reports. Real-time insights enabling faster, data-driven decision-making. 25% increase in staff productivity through greater…