Industry: Aged Care
Whiddon is a leading Australian aged care provider with more than 70 years of experience delivering care, support, and wellbeing services to older Australians. Known for its innovative approach and strong focus on resident outcomes, Whiddon continually invests in technology and data to enhance care delivery and operational performance. As its data capabilities matured, Whiddon sought to strengthen…
Rapid changes across the aged care sector, including new government funding models, compliance requirements, KPIs, and consumer rating systems, increased the demand for timely, reliable reporting. Whiddon relied on manual processes, spreadsheets, and direct system extracts, making it difficult to…
QTX partnered with Whiddon to define and deliver a long-term data modernisation strategy that extended beyond traditional reporting and data warehousing. The solution established a scalable enterprise data platform with strong integration, governance, security, and master data management…
The partnership delivered significant improvements in Whiddon's data maturity and operational capabilities: Accelerated reporting and analytics delivery through a modern, integrated data platform. Enhanced internal capability by establishing a blended team model and upskilling Whiddon staff. Reduced…